Privacy Policy
Last Updated: 10/12/2025
Welcome to Fremeazo. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access or use our website/app ("Platform").
By using our Platform, you agree to the practices described in this Privacy Policy.
1 Information We Collect
a. Information You Provide
We collect information you share with us directly, such as:
Name
Mobile number
Email address
Delivery address
Payment details (we do NOT store full card information; payments are processed through secure gateways)
Feedback, support requests, or communication with our team
b. Automatically Collected Information
When you use our Platform, we may collect:
Device information (model, operating system, browser type)
IP address
Location (approximate, based on IP or permissions)
Usage data (pages viewed, time spent, interactions)
Cookies and similar tracking technologies
2 How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Improve our products, services, and platform performance
Personalize your experience
Send order updates, alerts, or promotional offers (only if you opt-in)
Prevent fraud, ensure security, and comply with legal obligations
3 Sharing of Information
We do not sell or rent your personal data.
We may share information with:
Delivery partners to deliver your orders
Payment gateways to process secure payments
Service providers who help with analytics, SMS/email notifications, or platform operations
Legal authorities if required by law or to protect rights, safety, or property
All third-party partners are required to maintain strict data confidentiality.
4 Cookies & Tracking Technologies
We use cookies and similar tools to:
Enable site functionality
Remember your preferences
Improve user experience
Analyse usage patterns
You may choose to disable cookies in your browser settings, but some features may not work properly.
5 Data Security
We implement multiple security measures to protect your personal data, including:
Encrypted connections (HTTPS)
Secure payment processing
Restricted internal access
Regular security checks
However, no online platform is 100% secure, and we cannot guarantee absolute security.
6 Data Retention
We retain your information only as long as needed for:
Fulfilling orders
Providing customer support
Meeting legal or regulatory requirements
You may request deletion of your data anytime (see Section 9).
7 Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
8 Third-Party Links
Our Platform may contain links to external websites or apps. We are not responsible for their privacy practices or content.
9 Your Rights
Depending on applicable laws, you may request:
Access to your personal data
Correction of inaccurate information
Deletion of your data
Opt-out of promotional communications
To exercise these rights, contact us using the details below.
10 Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.
Continued use of the Platform indicates acceptance of the updated policy.
11 Contact Us
For questions, concerns, or privacy-related requests, please contact:
Email: support@fremeazo.com
Phone: +91 8088467551